Latest articles

Sandbox: check how a long brand list is spread over respondents

Try the item exposure check on a demo survey that shows 25 of 200 brands per respondent: run SurveyBots and see SurveyTester judge the draw.

Sandbox · How-to · Survey Testers, Project Managers, Survey Authors

Sandbox: find a flawed MaxDiff design and confirm the fix

Try the MaxDiff balance check on two demo surveys: run SurveyBots on a flawed design, set a milestone, switch to the corrected design and compare.

Sandbox · How-to · Survey Testers, Project Managers, Survey Authors

Sandbox: re-check fixed issues with "What's next"

Walk through the full fix-and-retest loop on a demo survey: findings and manual issues, a corrected script, automatic re-checks and your final decision.

Sandbox · How-to · Survey Testers, Project Managers, SurveyTester Administrators

Setting up automatic issue detection per project type

Decide which automatic checks your company runs, switch them per project type, and set the classification values each finding gets when it becomes an issue.

Company Admin Settings · How-to · SurveyTester Administrators, Team Management

Automatic re-check of fixed issues

Mark fixed issues for a re-check. SurveyTester tests them again on the next capture, tells you whether the problem is gone, and you confirm the result.

Issues · Article · Project Managers, Survey Testers, SurveyTester Administrators

Reason for closing and re-opening issues

Make users enter a reason whenever an issue is closed or re-opened, per project type. The reason is kept in the issue history and shown in the issue list.

Issues · How-to · SurveyTester Administrators, Project Managers, Survey Testers

Testing QuestionPro surveys

SurveyTester reads QuestionPro surveys natively: every question type is recognised, validation errors recorded, bots answer pricing, MaxDiff and conjoint.

Test Surveys · Article · Project Managers, Survey Authors, Survey Testers

AI Administration & Usage Controls

The AI Administration & Usage Controls feature allows administrators to manage the AI engines available within SurveyTester or add a custom AI Engine.…

Company Admin Settings · FAQ · SurveyTester Administrators

Backing up and restoring projects

Create a backup on the Lifecycle page, manage files on the Project Backups page and restore it as original, replacement or copy, even on another server.

Project Details · How-to · Project Managers, SurveyTester Administrators

Closing a project

Close a project after sign-off to freeze it: read-only for everyone, no new test runs, SurveyBots cancelled. Reopen it any time on the Lifecycle page.

Project Details · How-to · Project Managers, SurveyTester Administrators, Team Management

Conditional testcase answers

A testcase can answer a question differently depending on the sample record or on earlier answers: condition columns with ALL, ANY and NONE groups, first match wins.

Project Details · How-to · Survey Testers, Project Managers

Deactivate a user for your company

Take a user's access to one company away without deleting the account: roles are parked, the user stays active in other companies, and reactivation restores everything.

Company Admin Settings · How-to · SurveyTester Administrators

Market and language questions per project type

Name the market and language questions once per project type; new projects pick them up from the first test run and fill markets and languages.

Company Admin Settings · How-to · SurveyTester Administrators, Project Managers

Organizational information on the dashboard

Give every role a text with what its users should know - contacts, conventions, links - and users see it as a dashboard block across all their companies.

Company Admin Settings · How-to · SurveyTester Administrators, Project Managers, Survey Testers

Project Search

You can locate projects in the project list using either keyword search or creation date filters .

General Queries · FAQ · Project Managers, Survey Authors

Question expectations - what the programming must do

State per question what the survey must do - rotate, keep a fixed order, show items from an earlier question, draw a subset - and let every test run check it.

Pages & Routing · Article · Survey Authors, Survey Testers, Project Managers

Testcase answers that follow another question or the sample record

Let a testcase question repeat the answer of an earlier question, and keep the sample record of a test run consistent with what the testcase answers.

Project Details · How-to · Survey Testers, Project Managers

Testing Zoho Survey questionnaires

SurveyTester reads Zoho Survey forms natively: pages, questions and options are recognised, display logic and validation errors recorded, bots answer the survey.

Test Surveys · Article · Project Managers, Survey Authors, Survey Testers

Working with the questionnaire document

Upload the Word, Excel or PDF questionnaire: SurveyTester reads it into a model, derives testcases and bots, verifies the programmed survey and compares its texts.

Project Details · Article · Project Managers, Survey Authors, Survey Testers

Best practices: from a new project to sign-off

The recommended order for a SurveyTester project: one language first, a manual run, test cases, SurveyBots, findings and issues, more languages, milestones, sign-off.

General Queries · Article · Project Managers, Survey Testers, Survey Authors