Company Admin Settings
General Queries
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Article
Best practices: from a new project to sign-off
The recommended order for a SurveyTester project: one language first, a manual run, test cases, SurveyBots, findings and issues, more languages, milestones, sign-off.
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FAQ
Installing the SurveyTester Extension
SurveyTester works directly in your browser through a browser extension. Installing it takes just a few minutes and unlocks all the testing and…
Issues
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FAQ
Creating A New Issue
The Issues feature allows testers to log, track, and review issues identified while testing a survey. Issues can be created directly from the survey…
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FAQ
Exporting Issues to Excel
Once issues are logged in SurveyTester, users have the option to export them into an Excel file for further analysis or reporting. You can either…
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FAQ
Result Filter (older version)
Result Filter allows you to narrow down the list of issues displayed under the Issues tab. By applying filters, you can quickly locate a specific issue…
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Article
Spell check
SurveyTester spell-checks every tested page in the language of the test run and reports typos as findings: what is checked, what is left out, and how to handle brands.
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FAQ
Result Filter (newer version)
Survey Tester provides powerful filtering capabilities to help you find and analyze issues, test runs, pages, and translations. Filters can combine…
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How-to
Reason for closing and re-opening issues
Make users enter a reason whenever an issue is closed or re-opened, per project type. The reason is kept in the issue history and shown in the issue list.
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Article
Automatic re-check of fixed issues
Mark fixed issues for a re-check. SurveyTester tests them again on the next capture, tells you whether the problem is gone, and you confirm the result.
Pages & Routing
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Question expectations - what the programming must do
State per question what the survey must do - rotate, keep a fixed order, show items from an earlier question, draw a subset - and let every test run check it.
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Article
Testing MaxDiff questions
SurveyTester answers MaxDiff tasks like a respondent and judges the design across all test runs: item balance, pair coverage, row rotation, with a verdict and score.
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Article
Testing questions that show a random subset of items
SurveyTester recognises questions that show every respondent only part of their items, counts the shows per item and tells a balanced draw from a random or biased one.
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How-to
Export the tested survey as a questionnaire or Dimensions script
Turn what SurveyTester detected while testing into a Word questionnaire or a UNICOM Intelligence (Dimensions) script, per language, with programmer's notes.
Project Details
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Article
Working with the questionnaire document
Upload the Word, Excel or PDF questionnaire: SurveyTester reads it into a model, derives testcases and bots, verifies the programmed survey and compares its texts.
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How-to
Conditional testcase answers
A testcase can answer a question differently depending on the sample record or on earlier answers: condition columns with ALL, ANY and NONE groups, first match wins.
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How-to
Testcase answers that follow another question or the sample record
Let a testcase question repeat the answer of an earlier question, and keep the sample record of a test run consistent with what the testcase answers.
Test Run
Test Surveys
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FAQ
Using SurveyTester with Incognito Mode
When testing online surveys, browser state matters more than many teams realize. Cookies, local storage, cached scripts, and login sessions can all…
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How-to
Test surveys on mobile devices with device emulation
SurveyTester tests the mobile version of a survey by emulating phones and tablets in Chrome. Choose a device and orientation in Test Survey, then test as usual.
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FAQ
Using Sample with a project
Can I use Sample IDs with SurveyTester?
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FAQ
TestCase Popup not available
Q: I created a Test Case but don’t see the pop-up on the Survey Tester bar at the bottom of the page. What should I do?
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FAQ
Enable Incognito mode
To enable using Survey Tester in Incognito mode, please follow the steps below.
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FAQ
Auto Answer
How does Survey Tester learn to auto-answer questions?
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FAQ
Qualtrics Test Runs Not Starting Fresh
When initiating a test run in Qualtrics, the platform may reopen a previous test session instead of starting a new one. This behavior commonly occurs…
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Article
Testing Zoho Survey questionnaires
SurveyTester reads Zoho Survey forms natively: pages, questions and options are recognised, display logic and validation errors recorded, bots answer the survey.
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Article
Testing QuestionPro surveys
SurveyTester reads QuestionPro surveys natively: every question type is recognised, validation errors recorded, bots answer pricing, MaxDiff and conjoint.
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FAQ
SurveyBot Location
The SurveyBot Location feature allows users to select a specific geographic location when running a SurveyBot test. This helps validate survey behavior…
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FAQ
Use Personas for Generating Answers
Create responses from predefined personas with specific demographic or behavioral attributes.
Sandbox
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How-to
Sandbox: find a flawed MaxDiff design and confirm the fix
Try the MaxDiff balance check on two demo surveys: run SurveyBots on a flawed design, set a milestone, switch to the corrected design and compare.
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How-to
Sandbox: check how a long brand list is spread over respondents
Try the item exposure check on a demo survey that shows 25 of 200 brands per respondent: run SurveyBots and see SurveyTester judge the draw.
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How-to
Sandbox: re-check fixed issues with "What's next"
Walk through the full fix-and-retest loop on a demo survey: findings and manual issues, a corrected script, automatic re-checks and your final decision.