Browse by role
Project Managers
Plan tests, assign work and keep an eye on issues and milestones.
Survey Authors
Script and fix surveys; understand reported issues and metadata uploads.
Survey Testers
Run test cases, report issues with screenshots and work through the survey as a respondent would.
SurveyTester Administrators
Configure the company account, users, roles, fields and AI settings.
Team Management
Evaluate SurveyTester, understand licensing, security and team workflows.
System Integrators
Connect SurveyTester to survey platforms, SSO and your own systems via the API.
Browse by topic
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My Account
Your personal settings: profile, password, notifications and sessions.
1 article -
Company Admin Settings
Everything administrators set up for the company: users and roles, project types and classification fields, automatic checks, dictionaries and AI.
15 articles -
Free Trial
How to get started with your SurveyTester trial account.
1 article -
General Queries
The basics: installing the browser extension, logging in, finding projects, where your data is stored, and best practices for a project from start to sign-off.
8 articles -
Notifications, Permissions & Subscriptions
How SurveyTester keeps your team informed about issues and project phases, and who is allowed to see and do what.
4 articles -
Issues
Reporting, filtering, exporting and closing issues, including spell check findings and the automatic re-check of fixed issues.
7 articles -
Pages & Routing
What SurveyTester learned about the survey: pages, questions and paths, expectations such as rotation, MaxDiff and subset checks, metadata uploads and the questionnaire export.
7 articles -
Project Details
Setting up a project: languages and markets, end pages, test cases, milestones and phases, the questionnaire document, screenshots, backup and closing.
20 articles -
SurveyBots
Answers to questions about the SurveyBots that run automatic test interviews.
1 article -
Test Run
Working with finished test runs, for example repeating a run to check a fix.
1 article -
Test Surveys
Running tests: Auto Answer, personas, sample records, mobile device emulation, incognito mode and notes on individual survey platforms.
11 articles -
Sandbox
Hands-on exercises with ready-made demo surveys: build your own project and try a SurveyTester feature step by step.
3 articles
Recently updated Show all →
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How-to
Sandbox: check how a long brand list is spread over respondents
Try the item exposure check on a demo survey that shows 25 of 200 brands per respondent: run SurveyBots and see SurveyTester judge the draw.
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How-to
Sandbox: find a flawed MaxDiff design and confirm the fix
Try the MaxDiff balance check on two demo surveys: run SurveyBots on a flawed design, set a milestone, switch to the corrected design and compare.
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How-to
Sandbox: re-check fixed issues with "What's next"
Walk through the full fix-and-retest loop on a demo survey: findings and manual issues, a corrected script, automatic re-checks and your final decision.
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How-to
Setting up automatic issue detection per project type
Decide which automatic checks your company runs, switch them per project type, and set the classification values each finding gets when it becomes an issue.
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Article
Automatic re-check of fixed issues
Mark fixed issues for a re-check. SurveyTester tests them again on the next capture, tells you whether the problem is gone, and you confirm the result.
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How-to
Reason for closing and re-opening issues
Make users enter a reason whenever an issue is closed or re-opened, per project type. The reason is kept in the issue history and shown in the issue list.